Deluxe News…Deluxe News…Deluxe News…
Green Initiative – Reducing Carbon
Footprint: Deluxe brings out its new Hybrid Shuttle Van.
True to our word, Deluxe has joined the club of the
environmentally conscious, introducing a brand new hybrid electric passenger
shuttle to its fleet.
This new vehicle is already in operation at
Disney/ABC and we are already contemplating hybrid delivery vans/trucks.
We will continue to explore ways of reducing our
carbon footprint and save our forests.
Recycling Program: DDS has partnered with one of
our major customers to reduce their impact on the environment with an
innovative approach to package handing. In keeping with our recycling program,
we have been able to double the usability of cardboard boxes for this customer.
Reusable boxes have an average shelf life of 20 shipments, but through careful
handling and storage we have managed to double that figure.
We
continue to reduce paper waste through internet orders. Deluxe online order
entry and electronic billing systems are a major factor in saving paper and
conserving our forests and trees. We also encourage
double-sided printing and utilizing half-used paper for notepads.
Carbon Reduction Program
We too are making our own contribution to reducing carbon footprint
while improving service to our customers. Here are some of the measures we are taking towards
a healthier nation and a healthier world:
·
Mass
Transit - reduced gridlock, reduced emissions. The increased use of Mass
Transit in the cities we service reduces overall vehicle use and thus less
emission, which is a major contribution to a healthier environment. Car pooling
is also encouraged.
·
In
major cities like New York and Washington DC, we are facilitating hand-carryable but bulky deliveries by
more foot carriers and bikers, thus impacting positively on the ecosystem since
most companies use a vehicle to expedite such deliveries.
·
DDS
already has a small fleet of rickshaw-type vehicles around the city to pickup
and deliver small quantities of packages/boxes which usually required a motor
vehicle. We are getting ready to launch more of these in the near future.
·
Consolidation
of deliveries destined for the same vicinity, with significant rate reduction
to customers, besides getting the jobs done more efficiently and economically
also helps in reducing the volume of emission.
·
The
DDS strategy of offering steep discounts on consolidating on-demand and
overnight deliveries allows customers to save a lot more while helping to
protect the environment.
- Energy Saving. We try to use
energy saving computer equipment and light bulbs in our offices. DDS is
taking the initiative to turn off equipment when not in use.
Consolidation of Deliveries:
part of our green initiative.
Consolidate
Deluxe and FedEx and Enjoy Great Cost Savings.
You
can now consolidate and save on these services and receive one invoice for all
of the above without any changes or interruption of your current service.
· DDS will have your FedEx shipping costs included with your
regular courier charges.
· You will receive a single invoice and have the same service
with less stress, less time and even less paperwork.
· FedEx charges will be itemized on the invoice.
Contact your sales
representative to get started ASAP!
Warehousing & Storage Operations
Deluxe is planning the acquisition of additional
warehouse space in Long Island City to facilitate the continually expanding
operations in this service area. Over the past year we have experienced a
substantial growth in our Fulfillment & Distribution / Pick & Pack operations.
Our
current satellite location in Long Island City offers the added advantage of
being the center of Deluxe’s local fulfillment operations. Retrieval of and
additions to storage boxes can be expedited at a moment’s notice. Warehouse security
features include:
·
Easy
loading dock access
·
Electronically
monitored 24 hours a day, 7 days a week
·
Manned
by Deluxe staff 24 hours a day, 7 days a week
·
Guaranteed
immediate pickup and delivery
·
Renovated
and leak-free
·
Shrink-wrapping
to protect from the elements
Disaster Recovery & Business
Continuity Plan
Disaster Recovery Space
The storage and warehousing site
can also be utilized to house a temporary office, store records, or used as a
mailroom facility for mail sorting and distribution, etc. and for any
contingency operations.
DDS’ emergency service/disaster recovery program includes
back-up facilities equipped with hardware and Internet access in
The fact that DDS’ dispatch system is web-based allows us
to operate from any location including from home.
Backup servers and power supply have been installed in
residences of key DDS personnel in case of total office shutdown.
Mass storage devices such as high capacity disc drives are
kept for easy movement of data should a change of location become necessary.
This plan provides a seamless rollover of services to our
customers in the event of an emergency.
All of our customers are
provided an emergency Contact List. There is a single central contact as well
as contingency contacts available 24 hours a day 7 days a week. There is also a
toll-free 800 number (1-877-814-1722).
Overnight Services – with great cost savings to customers!
The
establishment, development, implementation and growth of Deluxe Direct technology have enabled Deluxe
to expedite Overnight Services. We now have the broadest footprint of overnight services in the NY tri-state
area. We can be your partner for overnight deliveries. We have the latest
pickup time and guaranteed next-day a.m. and p.m. deliveries.
Deluxe
ventured into the overnight delivery aspect of our industry approximately 3
years ago and has already acquired major organizations to our list of overnight
users. We have seen a 45% growth in the past year.
Utilizing our advanced communication system
and large motor fleet, DDS offers outstanding service at significant cost
reduction. Imagine being able to redirect packages at a second’s notice and not
having to incur a minimum of a 24-hour delay. DDS allows you to know exactly
where your package is at any given time.
If you have encountered issues such as these, or you just want to
save money, then this is the service for you. If you already have an account
with DDS, you’re already on your way!
3rd Party Logistics/Order
Fulfillment Services
Deluxe is currently
providing these services to several customers including the New York City
Department of Education, for whom we provide Storage, Pick & Pack, and
Distribution services to all NYC public schools – the largest school system in
the USA.
Deluxe receives and
stores items such as parent guides and student guides at its LIC warehouse.
Pickers select items from the order manifest and give to the packers. Packers double check items and select appropriate packaging
material, then pack the items and label packages for delivery. Packages are
routed and Deluxe delivery staff completes
distribution.
DeluxeDirect – State-of-the-Art Technology
Many of our major
customers are now utilizing DeluxeDirect - our new proprietary state-of-the-art courier
software system. DeluxeDirect is
a complete Shipping & Receiving System, which incorporates an online Order
Entry & Tracking module, allowing you to initiate
requests and track jobs quickly and conveniently. The system primarily
functions as an accounting tool providing invoices & reports online.
The
system is web-based and
password-driven
Deluxe
Direct
provides an easy-to-use graphic user interface.
It not only utilizes a desktop application but also a user- friendly
web-based application. Users of DeluxeDirect
can execute the following operations right from the desktop:
·
Initiate
job requests
· Online Tracking and ‘Proof of
Delivery’
·
Online
Invoicing and Reports
Billing /
Invoicing
·
EDI
billing
·
PCard
payment System
The
system utilizes existing Nextel & Symbol hardware and DDS proprietary software to
effectively create and track profiles for any package being moved. The system
is suited for mailroom applications, as well as messenger operations. The
system even allows for real- time PODs from within your building and from the
field.
Users of DeluxeDirect will be able to take
advantage of its FedEx
integration feature and be able to order, track and receive FedEx and DDS jobs using the same application.
Finally, one complete
system for all of your point-to-point and mailroom operational needs.
· Nextel
order/dispatch communication system
·
Orders are dispatched electronically to
drivers via
·
Nextel 2-way radio/cell phone or e-mail
·
POD captured on Symbol handheld pad or
·
Driver transmits via Nextel POD name to
host system
POD becomes available on-line
Supplier Diversity
DDS is a Minority owned, controlled and operated Business
Enterprise
Our
commitment to supplier diversity is reflected in the fact that during the year
2009, DDS management and staff participated in over 50 minority events around
the country sponsored by Corporations, City and State, and Federal agencies.
DDS always takes the initiative to work with and support other
MBEs to grow in the competitive corporate world. We continue the tradition of establishing relations and forming alliances
with minority business.
We are always
working to increase contracting opportunities between corporations and minority
owned businesses. Attending minority events allows us to connect with MBEs and
become more involved in helping them grow their businesses.
We are MBE certified by the following
agencies:
o The New York/New Jersey Minority Purchasing Council
o Maryland/DC MSDC
o Connecticut MSDC
o PA-NJ-DE MSDC
o Port Authority of NY & NJ
o MTA – New York City Transit
o MBDA US Department of Commerce